Terms of Sale

These terms of sale apply to every purchase made in the PCPN shop (pcpn.eu/shop) between the seller named below and any buyer. Before paying, you must accept them by ticking the box shown under the Buy button. The version that applies is the one online on the day of the purchase.

The seller is identified in the table below.

Payments are processed by Tebex Limited (United Kingdom), which acts as the reseller (merchant of record) of the shop: Tebex collects the payment, handles VAT and sends you the receipt. Tebex's own terms also apply to the payment. The owner must check this point against the contract signed with Tebex.

Seller

[to be completed]

Legal status

[to be completed]

SIRET

[to be completed]

Address

[to be completed]

Contact e-mail

[to be completed]

VAT

[to be completed]

Consumer mediator

[to be completed]

The shop only sells digital cosmetics, without a physical medium: match entrances (shown in match videos and on the site), victory dances (shown in videos), kill effects (shown in game), the Starter pack (2 dances, 1 entrance and 1 kill effect that you don't own yet) and the Donator rank (a rank for life, never removed at the end of a season: all cosmetics unlocked, entrances, dances, kill effects, profile background and every profile music track, with no extra purchase).

No product gives an advantage in game, in line with Mojang's rules. The same cosmetics can be unlocked for free with tokens earned by playing.

A cosmetic is a personal right of use, linked to your Minecraft account. It has no monetary value and can't be resold, exchanged or transferred. PCPN is not affiliated with Mojang or Microsoft.

Prices are shown in euros, all taxes included. The price charged is the one shown on the Tebex payment page. Offers (launch, Christmas…) are limited in time and never stack: only the biggest applies.

To buy, you must be signed in on the site with your Minecraft account: the purchase is delivered to that account only, never to a name typed in a form. You then pay on Tebex's secure page with one of the methods it offers. PCPN never receives your card or bank details.

Delivery is automatic as soon as Tebex confirms the payment, usually within a minute. If you are online, the cosmetic appears in game right away, otherwise at your next login. If nothing is delivered within 24 hours, contact the support with your Tebex receipt.

Under article L221-28 13° of the French Consumer Code, the right of withdrawal can't be exercised for digital content supplied immediately, without a physical medium, once delivery has started with your prior express consent and your acknowledgement that you lose this right.

By ticking the box before paying, you ask for immediate delivery and acknowledge that you lose your 14-day right of withdrawal. Your consent is recorded (date and account) and confirmed by the receipt sent by Tebex.

Outside the legal guarantees, purchases are not refunded. A ban for breaking the rules doesn't give a refund.

If a payment is refunded, or if a chargeback or a payment dispute is opened, the cosmetics delivered by this payment are removed automatically and the account is flagged to the staff. If the dispute ends in our favour, the cosmetics are given back. An abusive chargeback can lead to a refusal of future purchases.

If you are under 18, you must have the agreement of a parent or guardian before buying. A parent who sees a purchase made without their agreement can contact us.

Digital content is covered by the legal guarantee of conformity (articles L224-25-1 and following of the French Consumer Code). If a cosmetic doesn't work as described, contact the support: we will fix it, replace it or refund it.

Cosmetics are used on the PCPN server and site, which can change. The Donator rank is for life: it is never removed at the end of a season and stays linked to your Minecraft account (except after a refund or chargeback, see section 8). If the server closes for good, players will be told in advance.

For any complaint, contact the support first (Support page). If no solution is found, you can use the consumer mediator named in the table above, for free.

These terms are governed by French law. As a consumer, you can bring a dispute before the court of your place of residence.

The data needed for purchases (Minecraft name and UUID, items, amount, Tebex transaction number) is described in our privacy policy. Payment data is collected by Tebex under its own privacy policy.